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[08.12.2008] Clearing via direct ebanking as additional option
Customers from Germany, Austria or Switzerland now have the opportunity to use the...
[16.09.2008] New NetDebit booking form online
You will encounter a new booking form design when you visit websites billed by NetDebit in the future....
[01.08.2008] payOS® - non-adult payment
Are you doing non-adult business and are you searching for a suitable payment solution? Then we can highly...
[03.03.2008] NetDebit optimises customer service times
Our customers can reach us 24 hours a day, 7 days a week now. One can get a complete overview...
[10.01.2007] Do you have questions?
...about NetDebit in general, about payments over NetDebit or technical questions?
Please have a look...
 
 
NetDebit® GmbH is certified by DIN EN ISO 9001:2000 and the PCI Data Security Standard.
 

How do I cancel my subscription?
Log in to your customer account and click on the menu item "Purchases". Select the corresponding subscription and cancel it by clicking on the [x] button at the end of the row. Please make sure that you receive an automatic notice of cancellation by NetDebit via email in any case.
 

NetDebit FAQs (frequently asked questions)
What if I forgot the password for my NetDebit account?
Why has my NetDebit account been blocked?
What does live support mean?
Is anonymity preserved on receipts?
Can I get access to different websites/services at the same time?
Why is my ID card number not accepted?
Where do I find my password to access the booked website/service?
Why did I not receive a confirmation email though booking was completed?
Are all operating systems compatible to websites billed by NetDebit?
Can NetDebit guarantee data protection?
Where can I find the security code?
How do I cancel my subscription?
Which payment method is the best?
Who or what is NetDebit?
What methods of payment does NetDebit offer?
Can I pay by direct debit without German or Austrian ID card as well?
What do I have to adjust when using Norton Internet Security?
Which level of security measures does NetDebit provide?
Can I change my bank account details?
How do I change my email address?
What does subscription mean?
Why can I not get access to the website I have paid for?
How do I change my password or my pseudonym?