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[23.04.2010] Do you have questions?
...about NetDebit in general, about payments over NetDebit or technical questions?
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[18.03.2010] payOS® - non-adult payment
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[04.01.2010] NetDebit optimises customer service times
Our customers can reach us 24 hours a day, 7 days a week now. One can get a complete overview...
 
 
NetDebit® GmbH is certified by DIN EN ISO 9001:2000 and the PCI Data Security Standard.
 

Which level of security measures does NetDebit provide?
We are able to provide the maximum possible security. Your whole personal data is transferred with SSL encryption and cannot be read by unauthorized persons during internet transmission. When your data has been received by NetDebit, it will be stored securely in our data center and retrieved for billing purposes only. Your advantage: After an one-time registration you are able to pay for about 4,000 websites billed by NetDebit without entering your sensitive data once more.
 
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NetDebit FAQs (frequently asked questions)
How do I cancel my subscription?
What if I forgot the password for my NetDebit account?
Is anonymity preserved on receipts?
Why is my ID card number not accepted?
What does live support mean?
Why has my NetDebit account been blocked?
Why did I not receive a confirmation email though booking was completed?
Where do I find my password to access the booked website/service?
Can I get access to different websites/services at the same time?
Are all operating systems compatible to websites billed by NetDebit?
Can NetDebit guarantee data protection?
Where can I find the security code?
Which payment method is the best?
Who or what is NetDebit?
What methods of payment does NetDebit offer?
Can I pay by direct debit without German or Austrian ID card as well?
Which level of security measures does NetDebit provide?
What do I have to adjust when using Norton Internet Security?
How do I change my email address?
Can I change my bank account details?
Why can I not get access to the website I have paid for?
What does subscription mean?
How do I change my password or my pseudonym?