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NetDebit® GmbH is certified by DIN EN ISO 9001:2000 and the PCI Data Security Standard.
 

Customer support

How may we help you? You can't log in and you don't know why? You would like to cancel your subscription? Call us. We are here for you!

Contact options:

Service hours:

  • Telephone +49 (0)2427 90350-10
  • Fax +49 (0)2427 90350-98
  • E-Mail customer support
  24 hours a day, 7 days a week
   
   

Accounting

You have questions about a bill or a charge? Call us. We are here for you!
 

Contact options:

Service hours:

  • Telephone +49 (0)2427 90350-30
  • Fax +49 (0)2427 90350-99
  • E-Mail accounting
  Monday to Friday from 9:00 am to 6:00 pm
   
   

Webmaster support

You have a problem with your payment setup or other technical questions? Contact our webmaster support!
 

Contact options:

Service hours:

  • Telephone +49 (0)2427 90350-20
  • Fax +49 (0)2427 90350-99
  • E-Mail webmaster support
  Monday to Friday from 8:00 am to 8:00 pm
   
   

Marketing/Distribution

Please contact our marketing department if you would like to have further information about our products or our company.

 

Contact options:

Service hours:

  • Telephone +49 (0)2427 90350-40
  • Fax +49 (0)2427 90350-99
  • E-Mail marketing department
  Monday to Friday from 9:00 am to 6:00 pm