How do I cancel my subscription?
Log in to your customer account and click on the menu item "Purchases". Select the corresponding subscription and cancel it by clicking on the [x] button at the end of the row. Please make sure that you receive an automatic notice of cancellation ...
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What if I forgot the password for my NetDebit account?
In this case you can request your password again by using the password reminder.
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Is anonymity preserved on receipts?
All debits will appear anonymised on your account statement or telephone bill. The name of the booked service/website is not obvious. You can look up this information in your personal customer account. By this measure we protect your privacy again...
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