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NetDebit FAQs (frequently asked questions)
How do I cancel my subscription?
Who or what is NetDebit?
What if I forgot the password for my NetDebit account?
Which payment method is the best?
Why has my NetDebit account been blocked?
Is anonymity preserved on receipts?
What methods of payment does NetDebit offer?
Why is my ID card number not accepted?
Where do I find my password to access the booked website/service?
Why did I not receive a confirmation email though booking was completed?
What does subscription mean?
What does live support mean?
Can NetDebit guarantee data protection?
Can I get access to different websites/services at the same time?
Where can I find the security code?
Are all operating systems compatible to websites billed by NetDebit?
Why can I not get access to the website I have paid for?
Can I pay by direct debit without German or Austrian ID card as well?
What do I have to adjust when using Norton Internet Security?
Can I change my bank account details?
Which level of security measures does NetDebit provide?
How do I change my password or my pseudonym?
How do I change my email address?
Forms of payment
General terms and conditions